CRM Analyst

Role Summary/Purpose

The CRM Analyst will administer Salesforce.com and assist users (100+) with questions and issue, perform data maintenance, report and dashboard design, and automation work with workflow rules. The analyst will support the efforts of marketing, sales, support, and engineering. A solid understanding of business processes across the organization is critical. This position will report directly to the Marketing Systems Manager, which is the primary Salesforce.com administrator and developer. The ideal candidate will have experience administering Salesforce.com in similar-sized environments, and willingness to take on new challenges in a dynamic environment.

Duties of Position

Qualifications

 Required


Preferred

About Digium

Digium®, Inc., the Asterisk® Company, created and is the innovative force behind Asterisk, the most widely used open source telephony software. Since its founding in 1999 by Mark Spencer, Digium has become the open source alternative to proprietary communication providers, with offerings that cost as much as 80 percent less. Digium offers Asterisk software free to the open source community and offers Switchvox, Digium's Unified Communications solution to power a broad family of products for small, medium and large businesses. The company's product line includes a wide range of telephony hardware and software to enable resellers and customers to implement turnkey VoIP systems or to design their own custom communications solutions. At Digium, we're changing the way businesses communicate.

Benefits

Digium is proud to offer a comprehensive benefits package to eligible employees, which is designed to promote their personal well being as well as of their families. Digium not only offers a very competitive health benefits package including medical, dental and vision coverage, we also offer income protection benefits including life insurance, short term disability, and long term disability.



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